RECORD OF ADVICE
ROA (1)
Needs Analysis
- Always required except where client instructs advisor to forego a needs analysis.
- Where no analysis was completed, the client must sign the ROA (5): Caveat (no needs analysis) document.
ROA (2)
Client Instructions & Recommendations
- Always required where upfront or ongoing advice is provided.
ROA (3)
Material Terms & Risk Disclosures
- Always required where a product was recommended.
- Always required where variations are made to an existing product.
- Always required on the renewal of an existing product.
ROA (4)
Replacement Policy Advice Record
- Always required where a recommended financial product is going to replace an existing financial product.
ROA (5)
Caveat
- Appropriate Caveat always required where:
- a product is surrendered for cash;
- no Needs Analysis was completed;
- the client elects not to follow the advisor’s recommendations.